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Bought a refurbished Z6200 printer, it has firmware version KHN_01_00_07.1. If i try to install the latest firmware it fails. I'm pretty sure there was some version of the firmware you had to install before you could install newer ones. Does anyone know which version that is or where I can get...

When I print the print head status plot on our HP Latex 570, the black bars have a feathered edge on them. Most of the nozzles seem to be working, and the prints seem fine. I replaced one of the C/K print heads with a new one and am still seeing the same feathered edge. Any Ideas?

I have a Z6200 and am printing to it with a custom piece of software. The driver is set to "Printer Manage Colors" and "sRGB" source profile. My question is with the printer managing the colors, what's the rendering intent? There is no setting for rendering intent anywhere in the driver.

I have a Teleios 180tx textile printer with a RIPSTAR 1.7.2 mainboard. The motor that raises and lowers the capping station will intermittently shake while turning, usually after 10 or 20 minutes of inactivity. I've tried swapping the capping station motor with the wiper motor and the problem...

On a latex 570, printing on poly paper, I have the interpass delay set to 0, but the carriage still pauses for about 1 second on both sides of the pass. Is this normal?

I have a Latex 570 and I'm trying to use 200' rolls of poly paper with a 2" core. The 2" roll holders are spinning inside the core and eventually the little rubber cage gets torn up. I've tried reducing the tension, but it still slips. Any suggestions for a fix? Anyone know the part number...