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Hello Everyone! We have a few HP 315 printers and Summa/Hp plotters. We currently use Flexi 22 (subscription) for basic layout and the production manager for RIP/Printing from our main computer. Lately the production manager has been running super slowly and doing odd things. When browsing files...

We have a couple of HP 315L printers and just recently started having an issue with one of them when printing on HP poster media. We do not use take-up reels because for us, they are a hassle because we do alot of short print runs. Anyway, we have never had issues with the media, but recently...

The main board for this cutter was replaced yesterday and we are getting a "Pinch Roller Not Found, Power Off Error. We are unsure what to do to correct this. The cutter head will move just slightly when searching for the pinch roller and immediately kicks out the error message. We were...

We had issues with our mainboard on our HP 54 cutter, so it was replaced today. This plotter is made by Summa so maybe a solution for our issue will work for each. The board that was replaced is for a 54/64 HP cutter. When we power it up, all initial diagnostics work, but the machine is reading...

Hello, I am not sure if this is being posted in the correct place or not and if it isn't please let us know where we should post it. We currently have two HP 315L print & cut printers with plotters. They are hard wired to our network through our router (provided by Spectrum) as well as the...

Hello, Our 54 inch HP plotter from the HP print & cut solution (made by Summa) is coming up with this error on startup. We can cycle through a few other errors as well and we finally get to the ready mode, but it does nothing. We tried to configure the IP address and that fails as well. If...

Hello, We have a Mutoh 628X that has recently started giving us a few problems. It was working fine and then it was not. We replaced a few parts that we thought it might be, but it is still giving errors. That stated, we planned on getting rid of this machine anyway and I would like to know any...

We have a Mutoh 628 X that we purchased a few years back to get our feet "wet" in the digital printing world. (Cut vinyl for years). We are now purchasing a larger machine this week, but want to use the small Mutoh for decals etc. Does anyone know where 1. we can get parts for it and 2. where we...

Hello, Our printer recently started making loud signs when the print head is moving across the carriage. The print quality is not effected, but I am afraid of doing permanent damage to the printer continuing to use it this way. The only thing I can think of is that the pulley belt is loose...