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No, they weren't replaced, they weren't supplied with the new motors we ordered. Yes, they are moving in parrallel. There were no unusual sounds. In the past, the carriage would get out of parrallel and I'd adjust the motors until they were easy moving and i used a micrometer to make sure it...

We had replaced the left lamp housing. That went fine, then on the first print, the head impacted the board we were printing. It didn't displace the carriage guard, so the safety wasn't triggered. After that, the carriage goes to it's "safety position" all the way up. When I restart the printer...

Can you tell me where you found the 350 manual? I'm having an issue with ours and the service manual would help out tremendously. Thanks

My guess is it's just the way it's written(came from Belgium) so it would be 1.95xxxxe... According to the info they sent, I want to use the waveform from the previous head, but the voltage from the new head. Thanks for the help.

I've gotten into the registry and found the voltage options, it lists more printheads than exist...Also, there isn't any value in the print head serial number section, it just has 000x0000 for all print heads. How can I tell which print head C2 is? If I had to guess, I'd say Printhead04...and...

I tried cleaning the old printhead(ours was cyan2) and it didn't work. I ordered a replacement head for ours from DigiPrint. If you order from them, they will sent the replacement procedure in a pdf. They mention using the key to set the voltages and waveform(which is printed on the box the head...