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Hi. I am not familiar with the Print factory profiler, but the essence is the same for everyone. Attach a photo of the black and total ink generation settings. Usually on uv total ink in the region of 220-280%
sometimes this is treated by overlapping ink cartridges (don't ask how this is related).
It also happens that the damp for the sensor on the drain tank bends
i faced similar problem for dilli neo titan printer. here's what i did:
downloaded prninst file from download manager for version 12 and open his with archiver
went to the directory C:\Onyx10\Common\repository and find here mutoh.zip, open his with archiver
changed files from mutoh.zip to...
Is the UV unit installed next to the carriage or after? If after, then nothing can be done. The ink should be light up immediately after the head is shot.
I don't know exactly how the heads are connected to the board on your device. But I can recommend, if possible, to change the head ffp. You can also try without disconnecting the connectors on the heads to change the connection of the heads on the board. Whether the error will go to another head...
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