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Hi David :) If the nozzle check looks good, the problem is software. Maybe you are using too much ink limit (on those vinyls can vary from 140 to 280%, not less, and in Flexi I think those settings are per job, not per profile) or you need to do a linearization with a densitometer (I dont use...

If you open one you will see that big rubber pad with 10 holes (8 for the injectors). The injectors holes must be PERFECTLY aligned with the printhead (bottom part) holes. If not, usually the rubber pad is shrinked and there is not solution (just having another dx5 ecosolvent donor). When this...

Hi :) neither of both. Acetone wont hurt the printhead but will instantly kills the peristaltic pump silicon tubes. Once acetone touches them, all ink will adhere to those tubes. Alcohol, isopropyl etc just do nothing and you can have a pigment disociation on the printhead and you will have...

i dont use rasterlink, but i read that simply renaming the .icc to .cot lets you install it in rasterlink 5 or below versions

Check the rubber pad inside the printehead (between the manifold and the bottom printhead). Sometimes it shrinks and that is what happens. The problem is that there is no replace for that except another donor printhead. If the rubber pad is ok, then the printhead is over (is the way they die)...

Hi :) that is normal with old (+18 months) or defective rolls. Try to print in another vynil roll before becoming mad with the printer :)

Hi! Just water with some drops of neutral soap (for skin or hands). Dont use detergents or dish wash soaps since they have tensioactives and can make very weird things (surfactants?) when the temperature changes fast (they usually become hard and white)

Hi! The surface from behind has to be absolutely flat (i would never use adhesives for that size anyway) and you have to wait as much you can after sticking the vynil to acrylic to glue to any place. No less than 24h. If you still want to use double side tape to do that, screw an ACM/dibond...

If you bought a chinese printhead, look the printhead plate. They use glue and the first plate they get lol they dont matter if the printhead has 8 channels, they use a 6 or 4 channels plate and they just glue it to an old printhead with no injector in its place. It can be more things (the...

Hi :) you need to do printhead alignment (first of all, align the hardware), pf motor alignment (specially if you have horizontal banding with white or too saturated horizontal bands) and bidirectional alignment and then make new profiles. Look for the sp300 service manual since its all there...

Hi :) we use a VM on a central server and terminals all over the shop. Cameras and cutters with USB works great with ds510 ethernet to USB extender. We tried some extenders but this is the only one that works great (we have 3 of those even in a CNC)

For manual you can use the one forma valuejet 1204. Is pretty much the same. For printhead wiring, the 2 ribbon cables. Just disconnect from the old one and connect to the new one one at a time or mark the cables. Take a photo of the rank in the sticker first. You will need it for setup the rank...

For the cards, yeah, there specific firmware cards and generic cards. Those generic are those which never failed me.

No, is a well known common issue like solventinkjet said. 1324 has a very good power filter and a very good power source. So im pretty sure is not that while machine is grounded properly

No budget, 12400f... Good budget, 13900k (really overkill for illustrator only) Illustrator use resources as crap, so 16-32gb as much and dont waste into a ver expensive gfx card. Anyway with a 11700t, you dont need a new computer. Try just disabling graphic acceleration on illustrator or if you...

Both 1324 and 1204 smartcards fails a lot. In 1204 there is no problem since you can bridge them soldering them and they dont discount ink since only check them at startup. But in 1324 is checking from time to time and even stop printing. People from easy-inks in germany sold me 1L generic cards...

Hi! Check for hotfolders/queues options on the rips they are using and if they can use a ticket system like jdf. Basically you put an XML(jdf) and files to be printed in a shared folder on the rip.

With the prices we pay for a print machine, at least, they should have a damn densitometer and an automatic system for autocalibrating. Its like prices of printheads, or price difference between a small cut plotter (like 200€) or a 140-160cms (5000+) for a larger belt and x axis. Anyway, every...

As a workaround... If you can make the .plt with cut to file option, try with this from the command line: COPY /B fileToCut.plt USB001 (or 002, etc)