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  1. need help mutoh not printing

    we got it printing right, now i guess the black line has clogged. we tried cleaning cycles and even doing a few little charges and it is still not printing black. any suggestions?
  2. need help mutoh not printing

    is there anyone that can give some advice?
  3. need help mutoh not printing

    IMG_3322 by Acrazy1 posted Jun 26, 2019 at 4:43 PM we had this error before 18 months ago and we took back off and it kinda went away. Well it is back. People said you need to replace your CR cable. my boss got one ordered from china and as we where taking it apart. IMG_3323 by Acrazy1 posted...
  4. IMG_3322

    IMG_3322

    what print looks like
  5. IMG_3323

    IMG_3323

    cr cable?
  6. Mutoh problems

    Mutoh problems

  7. Need help

    We went a 17 months and the problem started up again. So i'm sure CR cable finally went bad. looking for the part to replace it, and would like to make sure this is the correct part. VJ-1604 CR FFC Assembly - DG-40352
  8. Need help

    Thanks for the info and quick response! One last question where is a good place to order one? update: looking online I believe the this is it. SKU: DG-40352
  9. Need help

    The problem started up again. We are new to mutoh what is an CR cable and how hard is it to change?
  10. Need help

    Ok we took the long cover and it started working except that now we get solid black line on the left and right edges of the print media. Was wondering if the solid black lines where a setting problem when we tried to figure out the first problem.
  11. Need help

    There was not a power surge that we know of. It worked fine the day before. Turned it on and tried to do the print job and got the print inside alot of plaid looking Stripes while printing. Trying to figure out where the problem is to fix. Can't find any thing that would give us any clue to what...
  12. Need help

    We have a Mutoh vj1604. Yesterday we went to do a print job and the following happened. we are stumped on the cause and would like any information on how to fix the problem. Thanks!
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