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I'm having an issue that nobody has been able to solve. If there are any HP specialists out there please bear with me and see if you can come up with possible fixes. Our 5000ps started taking a long time (5 mins.) to initialize on startup. It would eventually get to the ready screen and allow us...

Has anyone tried using their 5500 UV for wraps? I remember seeing a vendor mention a media/lam combo that was supposed to work but it seems like any aqueous ink would be risky. I also wondered how well the vinyl would conform to curves and I don't remember any mention of air release. Just curious.

We frequently design images that have both vector and bitmap elements. Between Photoshop and Illy, what is the better one to use? We are running CS2 on both Windows and Mac. For example, if we bring in a large bitmap image (Aurora Graphics) to use as a background in Illy it really slows things...

Is there a way to create the look of a corner of a page being folded forward in Illy CS2? What I'm trying to do is create a rectangle with the upper right corner being folded, or turned, in towards the center of the rectangle. I hope that makes sense.

I've had a couple requests for these banners. They go by different names but they are the ones that are 6-16 ft. tall, with a bend at the top. I have a source for the hardware but I'm trying to figure out how to design/print/finish the banner itself. Can anyone explain how to make one? Thanks

We had a weird problem yesterday with Photo Print DX's Production Manager shutting down when trying to open the application. I called Scanvec and they said mine was the sixth call that morning with the same problem. Apparently Microsoft released an update that, if installed automatically, caused...

We're printing a banner that was created in Illy CS2 and we came across a problem with the text. We added the text, used "envelope/distort" on the text to give it an arc and now the text is printing with a box around it that is printing out darker. When you select the text, there is also a box...

Here's what I'm trying to do: take one file with about 200 unique shapes and print and cut. I'm designing in Illy CS2, printing to a Seiko and cutting on a Grapthec from Photo Print 5 DX. I called Scanvec and they said it can be done but has to be set up within Illustrator. Does anyone know how...

I'm using Photo Print 5 DX and I'm trying to add one specific job to the production manager and it just doesn't show up. I've tried a bunch of other files and they go right in. The file I'm having trouble with is an .ai file but I've also saved it as a .pdf, .jpg and .eps also. Has anyone run...

Does anyone know if Photo Print DX has a nesting function? I was trying to find it last night and I couldn't see it anywhere. Thanks for any help.

I've searched and tried the Photoshop help and I still can't figure this out. I'm using CS2 and I'm trying to create an image with three layers: 1. Background fill 2. Top fill 3. Transparent tiff file "looking through" the top fill to the background. In this case, it's a ripped metal file from...

First of all, thanks to everyone who has helped us out over the past few months. The advice has been invaluable. We just opened up our shop this week. My wife and I will split duties with both of us doing production and design work and me doing sales/marketing. I am open to looking at all...

I've been struggling with contour cutting on my Graphtec until today. I called Graphtec's tech support and the guy I spoke with was awesome. He walked me through the process from start to finish, didn't rush me and made sure I knew how to get it all set up again. I'm designing in Illustrator...

I've already searched and haven't found the answer to this. I'm trying to take a picture of my son playing baseball, select just his body from the image, print the image of his body and then cut it out. I'm working in Photoshop and Illustrator CS2, printing on an HP 5000PS and cutting on a...

Anyone know the approximate shipping requirements for a 65" Ding Tec laminator? I have a full size pick up (6' bed, 8' with the gate down) that should hold it but I need to plan on loading and unloading by hand. I can get extra people to help but I want to make sure this is realistic. Thanks for...

I'm using a Summacut D60 (non-OPOS), Illustrator CS2 and Signcut X2 PE. I'm trying to do contour cuts from printed vinyl and I'm having a hell of a time getting it to line up properly. In order to do this, at what point should I print/add registration marks (print from Illustrator with...

I'm having a rough time with this. I just installed Signcut X2 to cut with my Summa D60. I'm designing in Illustrator CS2. After I save a .ai file and go to open it in Signcut, Signcut just closes. I can open and cut all the sample files that come in Signcut and Illustrator (but just the sample...

We did our first banner today. It's for a relative's b-day party so we did it for free/practice. We won't have our business license for another few weeks so we can use this time to work out the kinks. The design was done in Illustrator CS2 and printed on an HP5000ps. It's simple but I'm very...

I've searched and haven't found the answer to this: I'd like to find a grommet machine that will pierce and set in one step. I've seen ads for machines where they say the die is self piercing, or the grommets are self piercing or the machine is self piercing. Which of these components is...

I'm setting up some files to cut and I need to print out registration marks. I've checked the box in Files>Print>Marks & Bleed and they still don't show up on the output. What am I missing?