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I'm running off the Illustrator plug-in for GoSign. I've added the registration marks, but cuts them like they are a part of the cut layer. It doesn't even try to search for them.

To clarify. This only happens when using registration marks.

Using Cutting Master 5. Horizontally, the cutting is fine, but the machine is stretching the cut file vertically. The very bottom cuts line up perfectly, and it skews gradually as it goes up. Does anybody have any idea what could be causing this? I just recently installed CM5 when CM4 stopped...

I'm fairly new to this machine, so I've been googling a lot of stuff to learn it. Have the basics down, and everything is fine when I just do a standard cut, but when I do a contour cut, I get double lines. I've already checked to make sure that it's set to single pass, which it is, but it cuts...

A few different people in my office are having this problem. When I send a job to our Canon IPF8300S, the job cancels as soon as it hits the printer. I've tried removing and reinstalling the drivers, but no luck.

I've been having this issue off and on for a couple years now. The leading edge starts a print with a faded streak. It only happens on that first 1/4" of print. We've had ink and printheads replaced since it started, but can't figure out what causes this. I've attached examples.

I believe so.

That did it. It wasn't automatically pulling up the most recent firmware. Did it through USB, and all of the brands are showing up now.

It was for 3M 480mc. Had to download it from some third party site. Not sure which one it was.

Ah, I see it now. As it turns out, my profile file was corrupt, so it didn't work anyway. Still would like to figure out why I can't search any other brands directly from the printer though.

I didn't see any place to add substrate profiles there. Am I missing something?

I'm trying to add a 3M profile on my Latex 560. I did the same as always and went to the media library to search for the profile online, but suddenly it is only allowing me to search HP. No other brands come up like they used to. Does anybody know why this might have happened? Alternately, I...

The file is set in the Illustrator file. Then I'm ripping it in Onyx

Do I choose "underflood" in the print mode?

I did that, but the white only printed where the white was visible. I need it to underfloor the people in the pictures and the speech bubbles and text, but leav the background without white so it stays translucent on the plexi. Any thoughts?

I use a Scitex FB750 with Onyx rip software. I'm trying to figure out how to underflood only a portion of an image. I've attached a screenshot of the file I'm trying to accomplish this with. The portion outlined in red has a solid spot color behind it. I need that to underflood, but I need the...

I thought I posted this before, but can't find it. I have a Scitex HP FB750. Does anybody know a good method of cleaning overprint off a flatbed belt. We have years of overprint caked onto the belt, and we are trying to find a better way to get it cleaned off. Some of the overprint is so thick...

Running 8' mesh banner material, and I cannot get it loaded without serious walking. I think the foam covered bars might be worn and uneven. I was wondering if anyone has tried running without the wrap-over bar. Just going directly from the supply bar to the bed with only the weighted bar on...

I've had this issue for years and have never been given an answer that works. I'm printing from a PDF exported from InDesign. On my Xerox, the linked images print fine, but on my Canon 8400, you can see the faded box around the image. The original links are PNG, and I have tried saving them as...

We are printing 2nd surface on clear Arlon 4500G, backed with white vinyl, mounted to plexi. The question is, how long will this print last outside with lots of sunlight? We need it to last years.