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How old is the printer?
It looks like contamination on the Magenta ink line. Most likely you will need to replace the ink line, magenta sub cartridge and print head at the same time.
The common symptoms are magenta dropping out, do a print head recovery, all nozzles come good, but when you do a...
What is the error code?
If it is
System Error 3130: Gap Sensor Error
Then you will need to be in service mode and will need a jig to correctly set the media thickness sensor.
These machines usually have a printed copy of all the settings and you can just input them when you are in service...
The pink or greenish print is usually heat related, not enough heat to the media. Will printing on glossy media with stock glossy profile have better output, if so, the created profile was not done right. What print mode are you using? Can you show nozzle print? Is the heater and feed priority...
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