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Back at another shop we had used Flexi and would see a huge color shift depending on how we saved the file. We would print with a PDF and cut with EPS. "IF" by chance a file got saved as an EPS first it would print WAY OFF.
Once we graduated and moved to Illustrator as our go to program we...
I agree with you but please make sure NOT all your pinch rollers are set to High. Read the book not all should be on High at the same time.
I also had this problem with an earlier Onyx rip, we cut everything through Cut Master/Illustrator
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