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Where can I get parts for an Graphtec FC7000-160. I am looking for the X-axis Motor. Actually I only really need the Encoder from the back of the motor.

5 techs / 7 weeks later the machine is finally working properly!!!

Sure does! The issue when using slitters, the trim underlaps the print after a bit, then causes the edges to build up higher and really shift the media. So being that i have to trim all of my prints (thats why we bought this machine cause of the slitters) i created a vac system to suck out all...

Yes, i have adjusted them, i also created to icc profiles for each material. Ive used the generics, and created ones specific for it. I have used our PVC material, non-woven paper, SAV. they all do it. the techs came out and had HP SAV material sent here to do testing and again same issues...

yes material is centered. I put a piece of tape in the center and both ends, sometimes i run full length double sided tape to the paper and core. i've done a few different amounts of windings. The whole machine came in pieced and was assembled on site. ive had techs come out and drop the...

I have a 360, and a 570! i have issues depending on the media with the 360, but no issues on the 570

It sure does have the dancing tension bar

We have used the bar, and we have not used the bar. Less "dancing" with out the bar, but still issues...

He's another

HP direct tech's. When printing, the material tends to walk left and right on the take up,tthen the head ends up crashing cause of it. We use the guide rulers on the front and back to line up the take up. We're around: .2-.4mm skew. A d it still does it. Sometimes it prints fine for hours , then...

I've had a tech out every week, for atleast 1day. Last week. 4 days. Still no resolution

Does anyone have a HP 3600 Printer in here? We have just received one about a month ago, and are having nothing but issues with it. So if anyone has one of these, please let me know I have a few questions about this machine.

Are there any companies out there that Lease equipment? looking to open a new shop up, looking into my options of financing equipment, or if there is a Leasing company out there. If so, who do you recommend?

Looking into Latex Printers, I have worked with the Hp 360, and 570. I am sure there are others out there so I am curious to see what everyone opinions are on the different brands of Latex printers, and why they prefer each.

Having issues with our rip system. We had an issues with our system and had to re-install windows 10 on our system. So we have a fresh install of windows, and a fresh install of onyx Thrive19 that we downloaded direct from their website just like we did for the original install. now we are...