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Try returnt this printer to dealer :) I mean you cant solve this problem and you need ask help from Service Mimaki. Last printer Mimaki not good I advice you see to Roland side.

If you need any help with service or unlock different Mutoh printer you can write me to mail (service.printmaster@gmail.com) send model your equipment and question what you need and I can give best solution to you.

Nozzle Test

Please send a photo of the dough printhead for a clearer understanding of the problem.

Roland is another machine and have another mechanice. You have both Roland and Mimaki on your manufacture?

Roland is another machine and have another mechanice. You have both Roland and Mimaki on your manufacture?

If no any error this mean that head work. If you see print head test before buying I mean hean cant dead. Check clean system of printer maybe print hard cant correct clean, and try manual push solvent to heat and check solvent easy going from head or have resistance if have resistance nedd...

Mimaki cant find automatically corrent base point for havy materials or slippery (because your first side of materials with picture and for printer this slippery)/ You need solve this problem only hand prepare material and adjast position for start printing. After some time you learn to do it easy.

You can cange Ink without any problem but before clean Ink Systen New Ecoslvent liquid and go to work. Additional you must find or create new ICC profile for good image quality. Good luck!