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  1. Need Help SP-540v Gaps in Cyan Ink Output

    Okay, I understand now. Thank you for clarifying! We have an issue with humidity in our office in the hotter months, and occasionally the material bunches up. If we don't catch it before printing, it has made contact with the material. I'll put in the request for a new print head. Thanks again!
  2. Need Help SP-540v Gaps in Cyan Ink Output

    That's what I was afraid of. I'm going to do a bit more research on this to see if there's anything else I can do before purchasing a new print head, but your diagnosis of it's condition is helpful, thank you!
  3. Need Help SP-540v Gaps in Cyan Ink Output

    Thank you for your insight on this. I'll have to do some more research to see if this is truly a head strike issue. That might be an easier (and cheaper) fix than replacing the print head itself.
  4. Need Help SP-540v Gaps in Cyan Ink Output

    I think it's safe to rule out a head strike because the black seems to be fuzzy throughout the printed media, where the other colors are nice and clean. I've attached a few print samples here so you can see what I mean.
  5. Need Help SP-540v Gaps in Cyan Ink Output

    Yes, the black has been bad for a long time now. Cleaning doesn't seem to help, so I'm assuming it's a bad print head. We replaced the Magenta/Yellow print head a few months back, but I've been holding off purchasing a new one for the Black/Cyan due to the cost. This is actually an issue we're...
  6. Need Help SP-540v Gaps in Cyan Ink Output

    Hey, sorry for the late reply (long weekend). I ran a test print before I left last Friday and then again today and it looks like the quality has greatly improved! I replaced the caps, ran several cleans, did a manual clean and also a Head Wash. Thank you all for your suggestions and help!
  7. Need Help SP-540v Gaps in Cyan Ink Output

    Thank you! I'll plan to flush the tubes as well. I'm ordering new cap tops now. We'll see if that helps. I'll report back here once I'm able to test it out.
  8. Need Help SP-540v Gaps in Cyan Ink Output

    Thank you for the suggestion! The caps do look a little rough. I'll replace those first and see if that helps.
  9. Need Help SP-540v Gaps in Cyan Ink Output

    I have a VersaCamm SP-540v that has not been printing the cyan ink consistently. This seems to only happen once in a while, but it's become more frequent lately. I've run several medium cleans as well as a powerful. I also performed a head soak and replaced the wiper blades. After the wiper...
  10. Need Help SP-540v Printhead Issue Blowing Fuse

    Installing the new printhead was a success! The black is still fuzzy, but it's been like that for a while and we're used to it so I'm not too concerned about that. Thank you all for your help with this!
  11. Need Help SP-540v Printhead Issue Blowing Fuse

    That's okay, at least now I know it's worth the investment in a new printhead. Thanks so much for your help!
  12. Need Help SP-540v Printhead Issue Blowing Fuse

    Hey Jim, here's a new test print labeled per your guidance. Please let me know if you can glean anything from this. And yes, transistors and fuses all appear to be working properly.
  13. Need Help SP-540v Printhead Issue Blowing Fuse

    I swapped the cables and, as shown in the attached image, the black and cyan still print, except one space to the left. I'm assuming this means they're printing in the place that normally Yellow and Magenta would print. So I guess at this point it's safe to say the print head needs to be replaced.
  14. Need Help SP-540v Printhead Issue Blowing Fuse

    Unfortunately no. I'm still getting only black and blue on the test prints. I'm not really sure what to check next, but I'm open to suggestions or ideas if you have any.
  15. Need Help SP-540v Printhead Issue Blowing Fuse

    Hey Jim (and anyone who's reading this). I was able to replace the transistor as well as the blown fuses. I ran into some delivery issues, which is why it's taken so long. I've run a test print, but I'm still only seeing black and blue ink. I've verified that the transistors and fuses are still...
  16. Need Help SP-540v Printhead Issue Blowing Fuse

    Thanks for checking in. I'm still waiting for the parts to come in. They should be here today or early next week (fingers crossed).
  17. Need Help SP-540v Printhead Issue Blowing Fuse

    Ah yes, thanks for the clarification, I’m still learning :) And thank you for confirming the short in the transistor. I’ll replace the transistor and fuse and see what happens.
  18. Need Help SP-540v Printhead Issue Blowing Fuse

    Hi there, I'm new to the forum, but I've come across it a lot through my troubleshooting ventures, so I'm hoping the lovely folks here in the Sign101 community can help me. I have some basic electrical experience and soldering skills, but I'm not 100% confident where to look next with this...
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