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Quick google search turned these up
PC
http://www.rkssoftware.com/mightyfax/overview.html
MAC
http://www.smileonmymac.com/pagesender/download.html
I have not tried either one.
i have had that problem with allot of plotters. Usually it's either worn out pinch rollers, pinch rollers installed wrong or the knurled roller on the bottom is dirty. Give it a good cleaning and see if it goes away, I would bet it does.
Cat5
The max length cat5 is reliable to is 364 feet, I have done longer (albeit not much longer) and have had no problems.
EDIT, sorry it's 100 Meters (google calc says that is 328 feet)
a - z
Open like you normally would, then RIGHT click in any white space, you will get a pop-up menu, click arrange icons by, then name. They should go back to "A to Z"
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