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billing

  1. Software: order taking through invoicing

    We're a small shop (2 employees), and about 75% of our orders are from existing customers and sent to us via email. The email is read into our ticketing system (we use OTRS), which we use to track and prioritize jobs. We work up quotes manually, in Quickbooks or Excel, depending on the...

  2. Inbound freight costs for materials

    Hello, how do you handle freight costs with estimates, etc.? Example, my estimators estimate $200.00 for materials, I go to order and there is a $95.00 freight charge that was not in the estimate. My first thought was to simply bill it, but I need to know a standard practice here. Should the...

  3. What is a good Credit Card processing company

    Hi All, I'm looking to switch credit card processing companies and was curious if any of you guys have suggestions on who to use. Pros Cons and if there is a company you would recommend. THANKS:thankyou:
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