customer

I received an email yesterday from a customer who needs proof of $1 million liability insurance before they will pay for a $48 banner that was ordered in May. ...REALLY? I'm not installing it and I know they price shopped me with some online options. My other option is to sign a waiver, which I...

I am working on a vehicle graphics design where the customer would like to have a raster image printed large on the side of a landscaping trailer. The image they supplied was 300 (12" x 18") dpi but when I blow it up to the finished size (24" x 145") the dpi is only 38. I printed a sample 5" x...

Ever get the impression people who work in the same office don't ever, like as in never, talk to each other ?? We had some directionals to do for a customer in a building which involved a few floors, all for the same customer. Upon getting there, we made the announcement, we were there and...

have a customer who is wanting to do a direct mailout instead of an EDDM mailout. there are MANY sites coming up on google that will generate a mailing list. Mailing List - Mailing Lists - Mailing Lists by Zip Code | LeadsPlease seemed to offer the most options for selecting the desired...

Coming this March will mark my 40th year in the sign business (yes, I started when I was 9 months old) Anyway, Today after nearly 40 years I made a sign with Old English I even let the customer know my displeasure...but he won out :P

Looking for a vendor that does custom reusable stencils for painting. ideally, a vendor that has the pricing online fo immediate pricing to the customer current customer can't make their mind up and wants multiple prices for a range of sizes

As title says - got a short notice for couple plaques that customer needs for the morning. I do not keep much regular MDF plaque bases in stock, so had to figure something out. Decided to cut some 1/4" acrylic with my laser, sandwich them together & apply digitally printed front to one of the...

I did a standoff sign for a customer here in Memphis. The dark gray printed as a dark purple and I did not catch it. We left the premask on to protect the sign during transport, so the customer didn't notice the color. I believe the trade show starts Thursday, so I'll need it cut tomorrow. I can...

I just finished up a job for a client. Wrapped 2 metal garage doors. Smooth finish. I used 3Mij180c with gloss lamination. Sizes were 36"x74" yes they were cut down in height. The customer feels that the cost is to much. I charged him $180.00 per side. Am I that way out of price range? Thank you...

I do lot of phototex install. I always test the paint/wall before doing my installation. I tell customer tu use low VOC paint and/or cheap contractor paint. So now I've got this customer that want me do give him a specific brand and model of paint. Since I'm there, I would like to get the best...

I have a customer who dropped off a glow in the dark strip, it is 3" wide and about 1/16" thick. In this case it's used on bleachers inside a building. The plastic is not overlaid with glow in the dark vinyl. Customer said their customer thought it came in a roll. Any ideas where I can get this...

Have a customer looking for magbond prints. Went to their website, seems like some pretty nice material. Says UV and latex printable, but doesn't mention ecosolvent. Anybody ever use this material before? Is it ecosolvent printable? Or are there alternative materials that are. Any info on...

I typically like to sleuth these out on my own, but I'm up against a deadline on a rush job. This is the only pic I have and I have to cut the vinyl for the customer to apply on the trailer, which is on the other side of the country in Washington state or somewhere. Thanks.

I have removed this 2 year old rv decal at the customers request. It took 7 painful hours. The glue was dry as hell but lively. I couldn't get it to " snot" ( in first picture with ladder) I used all my glue removal methods Rapid tac, vin.off, razor tool min spirits, heat gun. The glue...

I have a 24x36 Signicade I would sell for cost. Customer ordered it then changed their mind. Still in the box.

I am in a bit of a pickle.... A good customer of mine ordered 500 aluminum plates 2" x 3" with 4 holes screen printed black with clear openings so that they could stamp part numbers and whatever else they put on them. They reorder them this year and I get a price from that company and they...

Is it the price? My biggest customer insists on 3M 7125.

So we had a customer have us come out to quote them on new pan faces. A few weeks later I saw they had new flex faces installed. Something they had never asked about and I guess I should have offered... Hindsight... The same customer came in for some other work and I asked politely and he...

hi, I have a customer who need data matrix sticker I generate them online, I can scan them on my iphone no problem but my customer can't scan it with his usb scanner. he already have data matrix sticker on his truck 6x6 inches, i made mine 6x6 but it don't work is there something I am missing to...

I had a hard to deal with customer a while back- he had issues with absolutely everything we did for him.. and when he got his order, he made sure to complain some more! He said we overcharged him and that our quality "wasn't good" and he could get it cheaper and better somewhere else (yeah...