customers

I am curious how others would define what a "Premium" customer was, and if they gain that so called status, what you do for them. I had a customer today that wanted to know when he would get premium pricing because he was bringing all of his work to us. We wrapped one trailer in June of 2017...

While i had my tiny 5 day holiday during New Year, i was looking at my accounting & numbers in general. Since i am 1 man show, i always try to find ways to make more / cut down expenses. After 2 days, i figured that i will be making a big change for me: 1) Buying bigger house with a shop 2)...

Hello, I have a couple of logos which weren't paid for but ended up being used by the customers. I've asked multiple times for payment, some bluntly told me they won't be paying and others said they would, but never did. My question is whether its legal or not to sell the logos to other...

We still send out a Holiday card, but we seem to be part of a dying breed. We get a couple from suppliers and a few from longtime customers but that's about it. We send about 150, so it isn't cheap but I like acknowledging our regular and new customers. Each year I design something, used local...

We make large format cut-graphics (not printed) vehicle stripes that are precut and end-user installed. They are not wraps an most are wet apply. We were using Oracal 951, but our customers were having too many install errors (bubbles, wrinkles, etc...) and we had a couple quality issues small...

Here is the old one and the new one they just approved

My name is Cody Hadsall with Cody's Customs. I opened my doors about 6 months ago and am having a real hard time finding business. I have done a lot of cheap/free advertising but just can't seem to get my name out there at all. I'm sure everyone on here has gone through the same thing in the...

Have you ever had a customer who is in the construction/excavating type business, and they traipse into your shop with their boots caked in mud, mindlessly leaving a quarter acre of mud/dirt all over your floors without it even entering their minds what they're doing? I've had this occur a...