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Attention Graphtec owners

Discussion in 'General Signmaking Topics' started by Unitedhbn, Oct 2, 2012.

  1. Unitedhbn

    Unitedhbn New Member

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    May 25, 2004
    Hello everyone. I purchased a Graphtec FC8000-130 a month ago and it's been a wonderful machine. However it recently started make in some clicking noise when the vinyl is feeding ("x" direction not "y"). It's coming from the area that's under the grit rollers and not the cutting carriage. I wanted to pull off the front plastic section (the large black plastic cover where the alignment holes are located) so I can see what's going on. Unfortunately I cannot figure out how to remove it. There's 4-5 screws that run across the bottom of this cover. If I remove those screws I can only tilt it up a bit but it appears to be tucked up under that cutting mat and it won't budge any further.

    Does anyone know how to remove this front cover?

    -Shane
     
    Tags:
  2. briankb

    briankb Active Member

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    Jul 7, 2009
    Contact Graphtec, it may take a day but they know their products and can help you resolve the problem. If it's still under warranty I would suggest contacting them to get it repaired.
     
  3. Mosh

    Mosh Major Contributor

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    Oct 19, 2009
    Nerbaska
    I have always had Roland plotters (and early Gerber). One of my friends went to Graphtec...in five years he went through 3 of thier machines while I still have my original Roland (1993)..so this does not suprise me one bit.
     
  4. 401Graphics

    401Graphics Very Active Member

    id take a lightning fast graphtec over a roland any day.
     
  5. CS-SignSupply-TT

    CS-SignSupply-TT Very Active Member

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    May 31, 2011
  6. omgsideburns

    omgsideburns Very Active Member

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    Apr 15, 2008
    Do you have dots or glue built up on your grit rollers?

    Otherwise, call Graphtec. They will troubleshoot over the phone with you.
     
  7. fresh

    fresh Very Active Member

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    May 16, 2011
    nj
    Is this while its running, or only when setting it up?

    While its running, do you advance the vinyl manually? We load up the plotter, unroll the vinyl (with the roll on rollers) to at least the length of the cut file, and then start the job.
     
  8. "Deposit Please"

    "Deposit Please" Active Member

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    Sep 17, 2009
    ...call Graphtec before you think about taking things apart on your new machine and poking around with your dirty little fingers....dontaa taaauch!!
     
  9. Unitedhbn

    Unitedhbn New Member

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    May 25, 2004
    Thank-you for all your support :)

    Below is a link to a video of my machine cutting a job for me this afternoon. You can clearly hear the clicking noise AT THE END OF THE VIDEO. At the end of the video I moved my camera phone close the area where the noise is coming form. It's coming from under the cutting mat. Perhaps someone can identify what would cause this noise?
    View the video in your browser here: http://s132605845.onlinehome.us/FC8000_130_Clicking_Noise.3gp

    ...or you can download the entire video here: http://s132605845.onlinehome.us/FC8000_130_Clicking_Noise.zip

    If you're unable to click on the link above, copy and paste it into your browser's address bar.

    Sincerely,
    Shane
     
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