Many years ago, after a nasty storm, I did an insurance job for a small dry cleaners owned by a wonderful older gentleman. Mr. Hale called me a couple weeks after the final handshake and we had put pen to paper. "Have you started on my sign?" "No Mr. Hale, I haven't received the check." A few more weeks and I myself am calling the insurance company. "We sent the check". "I didn't get". Got a nasty letter threatening litigation from the insurance company's law firm. They are gonna sue, and have me arrested for fraud. The wise and gentle old man believed me and stuck with me. He called me up a week or so later. The check had been deposited in the local hospital account. Riverpark Hospital vs ProSign, how do you mess that up? Thought a lot of Mr. Hale for his patience throughout the ordeal. Never, ever, did I get an apology letter or phone call from the insurance company.