Welcome To Signs101.com: Largest Forum for Signmaking Professionals

Signs101.com: Largest Forum for Signmaking Professionals is the LARGEST online community & discussion forum for professional sign-makers and graphic designers.

 


  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

customer wants to buy my files i designed.... how much(ballpark)?

Discussion in 'General Chit-Chat' started by signpost-boston, Sep 13, 2012.

  1. signpost-boston

    signpost-boston Making America great, one sign at a time.

    568
    0
    16
    Jul 18, 2010
    Boston, Ma.
    So, i finally have a customer who claims to get banners for free, (ha.) som he wants to me to send him art work so he can print them. all he has paid for, is the graphics time. i feel the concept is mine, so, what do do?
    (i am not giving him photoshop files for free either!)
    i feel i could "sell him" these files, but have NO IDEA how $$$, or what.....
    ideas?

    Chris
     
    Tags:
  2. CS-SignSupply-TT

    CS-SignSupply-TT Very Active Member

    1,541
    1
    0
    May 31, 2011
    What was the agreement from the beginning?
     
  3. CanuckSigns

    CanuckSigns Very Active Member

    2,855
    192
    63
    Nov 11, 2008
    Ontario
    I would be straight with him, tell him that you are not going to just give him the files you created so he can get them printed somewhere else, if he wants them he will have to pay for you to release them.

    Only you can know what to charge, there are far too many variables to consider for us to know.
     
  4. ForgeInc

    ForgeInc Active Member

    718
    0
    16
    Dec 7, 2010
    Portland, Or
    5 thousand dollars
     
  5. ThinkRight

    ThinkRight Active Member

    810
    3
    18
    Nov 13, 2011
    Atlanta Ga
  6. Pat Whatley

    Pat Whatley Major Contributor

    8,546
    61
    48
    Sep 29, 2003
    Wetumpka, AL
    He's already paid you. The files are his.
     
  7. sfr table hockey

    sfr table hockey Very Active Member

    1,212
    0
    36
    Jan 24, 2009
    Alberta
    If you charged for graphics time or setting up the file, is that not including the concept?

    If you had someone on the site here design a layout and they charged by the hour, they give you the file which is their concept as well. But you pay for it.

    If you feel that you spent a couple hours on setting up a file and only charged a small set up fee ( equivalent to a 1/2 hr ) then you need to let them know that they were not charged full setup and you gave them a special rate but to transfer the file to someone else you would need the remaider of the time not charged. This may be a bit tough if they thought everything was included to start with.

    How much, per hr, would you charge me to set up a file? Now charge that to your customer as a min.

    You beat me Pat...
     
  8. g&eprinting

    g&eprinting Member

    360
    0
    16
    Jul 21, 2011
    Everett MA
    And I raise you another $5,000.00

    Jeeeeez are people in Mass all the same I swear we have the same customers.

    All the calls I got this morning, !@#$% I stepped into the twilight zone.

    At least charge minimum one hour for design and if he is asking for file conversion then charge what you would for that. $20 - 5 million it's on you and difficulty of the customer.
     

    Attached Files:

  9. g&eprinting

    g&eprinting Member

    360
    0
    16
    Jul 21, 2011
    Everett MA

    This wins every time!
     
  10. CheapVehicleWrap

    CheapVehicleWrap Very Active Member

    3,943
    0
    0
    Dec 2, 2008
    How much does he have in his bank account?
     
  11. rjssigns

    rjssigns Major Contributor

    4,216
    181
    63
    Jun 4, 2007
    Home Office
    Send him flattened low-res jpg's and call it a day.
     
  12. trik

    trik Member

    380
    0
    16
    Feb 10, 2009
    Yuba City, CA
    I do this a little different than most. I charge layout/setup fee for my customers and let them know up front this is a charge to make the files useable for my machines to print, cut, etc. Art charges apply when they want copies of their logos. Layouts such as custom back grounds, other graphics I use are not part of the deal, only if it is part of your logo. If they want the background I use, I tell them I can buy a copy for them from where I purchased it from, and they usually get the idea. If they want a full layout of something I have done, they would be charged probably more the project itself. Only you can determine what you want to charge. Keep in mind, once you have given him the art, you are probably not going to get any more of his business, something to consider.
     
  13. TammieH

    TammieH Very Active Member

    1,010
    45
    48
    Nov 28, 2011
    Pacific NW
    I agree with Pat, we have always given the customer the art if he/she asks for it... it has been that way for every sign company that I have work for over the past 35 years
     
  14. Techman

    Techman Major Contributor

    8,519
    8
    38
    Jun 24, 2003
    michigan
    It is different today, Now we use computers to render a complete design in full color with detailed images all of which are used for multiple avenues. In the old days it was a hand drawn concept piece with little value. Today the hand rendering is the same but those electronic files hold a high value.

    That is why we need to develop a reasonable business model that defines our work. Then we follow that plan and make it work for us. We have to charge for every thing.
     
  15. ThinkRight

    ThinkRight Active Member

    810
    3
    18
    Nov 13, 2011
    Atlanta Ga
  16. g&eprinting

    g&eprinting Member

    360
    0
    16
    Jul 21, 2011
    Everett MA
    Pretty sneaky comparison!
     
  17. qmr55

    qmr55 Very Active Member

    1,754
    12
    38
    Jun 3, 2010
    Yardville NJ
    Send him the invoice for $5,000 and tell him files will be sent when invoice is paid.
     
  18. Bly

    Bly Very Active Member

    2,549
    192
    63
    Mar 9, 2004
    Sydney
    Or you can get all butthurt that they are going someplace else and try and ream them a new one, making sure you never see them again.
     
  19. JoshLoring

    JoshLoring Very Active Member

    In a way..
    No matter what you decide to do.. The client will think they paid for the "graphic".
    Technically it's true.
    Flatten it and send them a Tiff. The layered artwork "file" is your intellectual property. It contains trade secrets (and fonts licensed to you only) that you can not release.
     
  20. iGraphics&Designs

    iGraphics&Designs Member

    29
    0
    0
    Jun 30, 2011
    Maybe he is referring to the "graphic" as the vinyl/decal that he charged him for, and not actually a artwork fee.

    I had a customer that you could not make happy no matter what the situation was. Everything came to a head over some hooded sweatshirts he ordered and I haven't seen him since. I'm waiting for him to come back and ask for his logo....that's when it is going to get very expensive for him.
     
Loading...

Share This Page

 


Loading...