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Digi Print Supplies

Discussion in 'Digital Printing' started by Vinylman, Feb 14, 2011.

  1. Vinylman

    Vinylman Very Active Member

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    Aug 15, 2005
    Berlin Center, Ohio
    Good morning signs 101ers:
    Has anybody dealt with Digi Print Supplies for large format printer parts?

    I need replacement print heads for my JV 33, and some additional parts.

    Can anybody give me any information regarding dealing with this particular company? They are in overseas supplier and I have never done business with them before if you have could you please comment.

    Thanks in advance for any help!
     
    Tags:
  2. MikePro

    MikePro Major Contributor

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    Racine, WI
    how much are you getting your print heads for?
    solventinkjet, merchant member to these forums, have some really good pricing and are VERY reliable. I even accidentally wiped part of my head i.d. off the printhead during install and they were able to lookup the info for me!
     
  3. Vinylman

    Vinylman Very Active Member

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    Thanks for the feed back.
    Digi Print has comparable prices on the printhead, but is Way lower on the capping station, and the dampers.

    I also noted that the picture of the JV-33 print head on{Solventinkjet} site has a GREEN adapter on the side.
    And if I am correct that is an indication the printhead he is offering is NOT a solvent print head. The head rank numbers are very different on the aqueous head with the green adapter. And may not work at all in a solvent printer.
     
  4. toli13

    toli13 Member

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    Feb 7, 2011
    I have bought a print head and some small parts like wipers for my Roland from Digiprint Supplies in the past. Very quick delivery. Less than two days from Belgium to Germany. Lowest prices I could find in Europe. Can recommend them.
    Tilo
     
  5. Vinylman

    Vinylman Very Active Member

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    Berlin Center, Ohio
    Thank You for the reference.

    Anyone Else?
     
  6. MikePro

    MikePro Major Contributor

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    Racine, WI
    o? i doubt that the thumbnail is any indicator of what type of printhead it is, but more of a reference to the model.
    (since everything else is labeled solvent/aqueous... i'd imagine they carry both types of printheads for the JV33)

    can PM them about it. i'm sure the prices may be similiar, but you'll most likely save a bundle on shipping by ordering from closer to home.
     
  7. Mikeifg

    Mikeifg Active Member

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    Jun 6, 2007
    I've ordered parts from them for my mutoh. So far good to deal with also.
     
  8. Robert M

    Robert M Very Active Member

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    Jan 23, 2007
    colorado
    DX 5 print head

    Vinylman, you are right, that picture is of a aqueous print head, good eye. I have updated the site to show the solvent head that has a different manifold.
     
  9. Vinylman

    Vinylman Very Active Member

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    Berlin Center, Ohio
    Robert:
    Thank you for confirming my suspicions.
    So does that mean that if I order a new print head from you it will be a correct solvent head with manifold attached, and ready to plug and play?
     
  10. fmk

    fmk New Member

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    May 11, 2010
    Finland
    I ordered two Epson DX4 solvent heads, head adapter, head data cables and some cleaning sponge swabs.
    This was my second order from Digi Print Supplies. Delivery came with DHL and was extremely fast, I made my order at Thursday and received packet at Friday.
     
  11. baijurj

    baijurj Member

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    Oct 21, 2010
    They are reliable, we had ordered a DGI servo drive, though it came a bit late the price was very good, and genuine.
     
  12. Gabriel

    Gabriel Member

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    Hello Guys!!!

    I'm working with this company for more than 2 years by now. NEVER had a bad experience! Very professional, quick delivery, original stuff, small prices(maybe the smallest in Europe). I gladly recommend!
    Those guys are doing a great job!:U Rock:
    I am a service technician from Romania! Delivery in 24 hours!! Nice....
     
  13. Roland

    Roland New Member

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    Apr 20, 2011
    DigiPrint-Supplies

    I bought from them so many times. Print heads, for Roland VP-540, dampers, cap tops, cleaning sticks, squeegees etc. Very good and fair prices for their merchandise and very very fast delivery. I'm with this guys for 3 years. I recommend this company to all the sign-makers. :):signs101:.
     
  14. Dangreenst

    Dangreenst New Member

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    Oct 23, 2017
    Canyon Country, California
    WARNING! Do not deal with this company! They must be going through some very bad times right now and are not dealing honestly with customers. I first dx5 printhead. After 1 week they said out of stock. I week later they said it shipped, but UPS had no record of it shipping. 30 days later, no refund, no printhead, no response from customer service. I am out $2000!
     
  15. justntym

    justntym New Member

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    Dec 13, 2007
    Montana
    I ordered a Ricoh Gen5 Printhead for my Mimaki JFX200 on March 21st and it was listed as "on stock" on their website so I selected 2nd Day Air thinking I would get it in a few days. Our cyan was not looking good and we couldn't get it to recover so we were ready to drop the $$ on a new head. Usually I order from another vendor, but it costs more so I was looking to save a few hundred dollars. It's now April 12th and I am still waiting... When I first placed the order I got an email the next day stating:

    Good Morning,
    I want to set the right expectations for your order. The part you ordered is labeled on stock at manufacturer. This means it’s a part we do not stock but have to special order for you. This process does take a little time and the general lead time is 10 business days. Once we receive the part from the manufacturer we will ship the order out to you.
    Daniel Lopez
    North American Sales Manager

    I thought "no problem, I can wait 10 days to save some $$" 10 days came and went with no response from Digiprint Supplies. I emailed them twice with no response. When I threatened to cancel the order, I got this reply on April 1st:
    Good Afternoon,
    We are expecting to ship your order by the end of the week. The manufacture sometimes takes longer than usual as in this case.
    I can also cancel the order for you as well as we don’t want a claim. Please let me know what you prefer.
    Daniel Lopez
    North American Sales Manager

    Once again I thought "I've waited this long, I can make it to the end of the week." so I agreed to stick with the order thinking it would ship out by the end of the week (April 5th). It is now April 12th and the Cyan on my printhead is completely plugged so I am unable to use the printer. The printhead has not shipped, nor is Daniel responding to my email requests.

    They charged my Credit Card when I placed the order on March 21st and have been sitting on my money for a month. I am not impressed with Digiprint Supplies. Not impressed at all....



     
  16. FireSprint

    FireSprint Merchant Member

    We have purchased a few things from them with good luck. Alot of what they sell, they sell through other names on eBay as well. You might check there and then you get the eBay buyer protection as well.
     
  17. Jollyrogers

    Jollyrogers New Member

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    Jun 6, 2018
    Sweden
    I did a order for a epson DX7 and thay sayd it gonna take a extra week coz its on stock on manufactuer. 3 weeks later and i still havent got it. blue is clogged and printer is stopped atm and now thay dont answer me anymore... so i dont know i would pause on order from them right now and see what going on. i will update this post asap when i get my printer parts.
    /alex
     
  18. MikePro

    MikePro Major Contributor

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    Feb 3, 2010
    Racine, WI
    these guys' prices might be low, but if they were a month behind getting me crucial parts for my printer and not following-up on delays.... I'd pass. multiple other websites have shown dx7 heads to be instock and available. solventinkjet.com, amazon, google, ebay.

    i stop trusting the middle man, when his competitor's start giving me better options to keep my business running.
     
  19. johnnysigns

    johnnysigns Very Active Member

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    Nov 3, 2004
    East Coast
    We've had mixed luck with DP supplies. I would be very wary if the part is listed in stock at the supplier Vs in stock in their hands. That was our biggest issue with them. We bought, paid and couldn't get a part that appeared to be in stock (at the supplier) and it took weeks to resolve. They would not give us a refund, only credit in their store which was the next largest headache.
     
  20. Jollyrogers

    Jollyrogers New Member

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    Jun 6, 2018
    Sweden
    i got the printerhhad yesterday ... after intaling it it dident work like intended the red and black was messed up.
    so it gonna be realy fun to se if thay can replace it !
     
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