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Gerber Envision 375 Z Axis Encoder Fail

Discussion in 'Gerber' started by Billct2, Oct 4, 2012.

  1. Billct2

    Billct2 Major Contributor

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    Mar 12, 2005
    New England
    Our trusty workhorse Envision 375 plotter just died.
    I'm getting a "Z axis encoder fail" message.
    Tried a search for solutions. One post said to inspect the encoder, but I don't even know where or which it is. Is it an encoder strip like on a wide foremat printer? I couldn't find a parts diagram.
    Thanks for any assistance
     
    Last edited: Oct 4, 2012
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  2. Fred Weiss

    Fred Weiss Merchant Member

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    Sep 11, 2003
    Olympia, WA
    I had mine go about a year ago on my 1998 Envision 375. Ended up replacing the entire tool head module. The kit was around $1,100 and includes a calibration weight. Old module has to be returned to GSP as I recall. Installation and calibration took about 15 - 20 minutes. No problems since.
     
  3. Billct2

    Billct2 Major Contributor

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    Mar 12, 2005
    New England
    Thanks Fred
    ($ouch$)
     
  4. Billct2

    Billct2 Major Contributor

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    Mar 12, 2005
    New England
    Fred
    Where do you buy your parts?
     
  5. Fred Weiss

    Fred Weiss Merchant Member

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    Olympia, WA
    Advantage Sign Supply working together with GSP.
     
  6. Jase

    Jase Member

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    Jul 28, 2010
    South Wales
    I've had the x axis encoder pop up followed by Z axis now and again. I just turn the machine off, remove the power cord leave for a couple of hours and it seems to right itself??

    Just waiting for a major failure.
     
  7. Billct2

    Billct2 Major Contributor

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    Mar 12, 2005
    New England
    Well it turns out some intermitent problems I had been having ( skips, light cuts) were probably a warning sign. Kip at Advantage was quite helpful and gave me some things to try to see if it was repairable, but they didn't work and in the process I cracked a cable :banghead:
    So I'm now awaiting my new toolhead.
     
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