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Getting parallel lines with my black head on my Mutoh Toucan LT

javagod

Manager
Hi:

My first post here! Hope you can help. I’ve attached a picture showing a black crop mark that has two lines instead of one solid line. I’ve made alignment adjustments at the test print menu but didn’t change it. It also causes a bit of a shadow around black text, more noticeable in smaller text.

Any thoughts?
 

javagod

Manager
Forgot picture!!

I've attached the picture!
 

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