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GS15 error code problem :-/

Discussion in 'Gerber' started by DeVries Signs, Jul 20, 2012.

  1. DeVries Signs

    DeVries Signs Member

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    Getting a code #4:


    illegal plot data command -Check plot data; resubmit

    I have tried shutting the PC down, removing the cables; power cord, still beeeeeeps continuously when powered up.

    This HAS been happening intermittently the past few months, and I could always resolve it by restarting computer- so I attributed it to a memory thing. NOW I know it can't be a memory problem...anyone have any advice?? THANKS!!
    job
     
    Tags:
  2. James Burke

    James Burke Being a grandpa is more fun than working

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    Are you using a "spooler" function in your cut program. If so, either abort the plot or close the plot spooler window. I then shut off the plotter, wait a few seconds and then restart it and press the reset button.

    That usually seems to solve any hiccups I have.



    JB
     
  3. DeVries Signs

    DeVries Signs Member

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    Yes, spooler function.

    The plotter is beeeepig on start up even if I do not have Omega opened, let alone when trying to plot. It beeps even if I start it up and the computer is shut down completely. :(
     
    Last edited: Jul 20, 2012
  4. James Burke

    James Burke Being a grandpa is more fun than working

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    Sounds like help is needed from the Plotter Doctor.



    JB
     
  5. DeVries Signs

    DeVries Signs Member

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    Have never used him, but I did send out a GS15 motherboard to him 2yrs ago for a repair estimate. His estimate was $950, so I told him "thanks anyway" and had him send the board back. Then I bought a good-working used GS15 on ebay for less than that...

    Is he the ONLY place in the US that fixes these out-of-warranty plotters??

    Is there another place maybe that isn't 3,000mls away that is rea$onable?? :banghead:
     
  6. James Burke

    James Burke Being a grandpa is more fun than working

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  7. DeVries Signs

    DeVries Signs Member

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    Jan 23, 2009
    I saw them...thanks. :)
     
  8. DeVries Signs

    DeVries Signs Member

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    Sorry to RANT about this, but how can a repair company give you an estimate on the phone for "$950-$1400" to repair a plotter without even seeing it??

    So what if it's some $50 part on the mainboard that fried and needed to be replaced...and it's a "2hr job" (for the sake of argument)...you're going to charge the customer at LEAST $1,000 (plus shipping...which is ENORMOUS from NY-CA and BACK)??

    MAN...I should open up a "Plotter Fixer" company here on the east coast and charge the same rate$. I'd be retired in 5yrs. :thumb:

    SOMEONE please enlighten me here and justify these "flat" rates. :doh:
     
  9. J Hill Designs

    J Hill Designs Major Contributor

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    part: $50
    knowing WHICH part: priceless
     
  10. DeVries Signs

    DeVries Signs Member

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