Help, TrueVIS VG2-640

[Far Beyond Graphics]

Greeting Friends.

On Versaworks, when i send the file to Print, the printer advances the media longwise like to verify that i have enough material loaded?? I will be printing long panels and of course don't need the printer to be measuring the whole size!! I've used other Roland models and never seen this behavior. I did everything i could in my understanding but seems something is off somewhere. If anyone have had this issue and fix it I would appreciate your input. Thanks and glad to be here again.
Art

 

[Jim Hancock]

Check the "Setup Sheet" setting on the printer. It should be on Roll.

 

[Far Beyond Graphics]

Hey Thanks Jim, I checked this morning and i will send a print. Hope it works.

 

[Far Beyond Graphics]

Check the "Setup Sheet" setting on the printer. It should be on Roll.

Nop it does the same thing. I even played with the other two media options and still advances the media before printing. If i shrink the graphic it will do the same.

 

[Jim Hancock]

Go into the cutting menu and turn off "Prefeed". See if that does it.

 

[Far Beyond Graphics]

Jim it worked!!!!, The "Prefeed" was Enabled. I very much appreciate it Sir!.
Now let's print some graphics.

Art

 

[Jim Hancock]

You are welcome!

 

[Clayton Cooper]

Never a dumb question I've waisted quite a lot of vinyl thanks Jim