How Do I Remove My Graphtec From Flexi?

[ColoPrinthead]

I was gone when our new printer was installed and the tech decided it would be better for us to run our Graphtec through Flexi, and it is not. I have not been able to find any info on how to get the setup reversed back to cutting through AI with Cutting Master 4 (where I can save my different condition settings); deleting the cutter from Flexi doesn't help because it just launches back to the Flexi set up when I attempt to cut.

 

[Joe House]

Call your tech back and tell him to fix what he decided was better.

 

[ColoPrinthead]

Call your tech back and tell him to fix what he decided was better.

The guy is on vacation this week, but an email has been sent to him.

 

[bannertime]

Are you saying you try to cut from Illustrator and it opens up inProduction Manager instead of Cutting Master?

 

[ColoPrinthead]

Are you trying to cut from Illustrator and it still open up to Production Manager instead of Cutting Master?

Yes, and when I remove the graphtec from flexi the cutting master link in AI prompts me to re associate the cutter with flexi giving no other options.

 

[bannertime]

Is there an option to go into Cutting Master settings and changing the driver to the Graphtec instead of Production Manager? Pretty sure it's not an issue with Flexi.

 

[juan.runnells]

Are you running through USB or parallel. You jist need to go up to the graphtec tab at the top right click and delete

Sent from my SM-G935W8 using Tapatalk

 

[ColoPrinthead]

Are you running through USB or parallel. You jist need to go up to the graphtec tab at the top right click and delete

Sent from my SM-G935W8 using Tapatalk

I had tried that but it just wants to reload to Flexi when I try to cut again. I was able to completely remove CM4 and went back to 3, so I'm happy again.