jochwat
Graphics Department
We've purchased warranty extensions forever from Grimco for our HP printers (currently two Latex 365s). My boss came to me with the news that the warranty now includes the SMK, whether we want it (or use it) or not. No option to get it "without the SMK".
Has anyone encountered this yet? It must be a new situation, as we've never had this be the case before.
I've started to check with other HP equipment distributors who might have different (better!) information, but perhaps someone here is a distributor who can assist? I'd like to know if this is a Grimco thing, or an HP thing...
Thanks for any help!
Has anyone encountered this yet? It must be a new situation, as we've never had this be the case before.
I've started to check with other HP equipment distributors who might have different (better!) information, but perhaps someone here is a distributor who can assist? I'd like to know if this is a Grimco thing, or an HP thing...
Thanks for any help!