Well, reading all these marketing tips and decided to call a few dozen or so top customers from the past year. Half didn't answer, quarter didn't remember who I was or service I did for them and other quarter seemed to care less I called to follow up. Even had one guy say he was in a hurry so used their old vendor since they had the design done already. I turned his last job around in 24 hours but guess that means jack. Fudge My Life and all this marketing crap.