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Need Help Illustrator CC 2018

JerrySe

New Member
Hi there.
Whenever I open Adobe Illustrator CC 2018 an error message pops out saying that it is not able to start correctly. How to overcome this? I am hoping someone in this community could provide me with some answers.
Thanks
 

Rick

Certified Enneadecagon Designer
Are your computer specifications in the range required to run 2018?
 

david1990

New Member
Can you try any one of the following two methods to fix AI error:
1)Method 1
Disable the "Graphic Cards" driver using Device Manager and then launch AI. Once AI gets launched successfully you may enable the driver of the graphic card again. If this works then note that if you delete the AI preferences by chance then you have to perform this steps again.
2) Method 2
 

The Vector Doctor

Chief Bezier Manipulator
Perhaps a preference or other associated file is corrupt or missing. You could always try deleting and reinstalling the program. That has worked for me in the past.
 
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