• I want to thank all the members that have upgraded your accounts. I truly appreciate your support of the site monetarily. Supporting the site keeps this site up and running as a lot of work daily goes on behind the scenes. Click to Support Signs101 ...

Image distortion at start of print.

ToasTuk

New Member
Hoping someone here has had this issue and it's just a setting that I have missed and not a bug in the software.
The issue I'm having is the first 9mm (3/8") of the image is being distorted on my RJ6100 falcon indoor printer. Firstly I thought it was the rip software (production manager 8) or the design software (flexisign 8.1) but now I also get the error when printing in-built images like the colour palette in the machine. Sometimes it prints fine but other times it fails and I have not yet identified the trigger.
I have a work around using a 9mm white spacer image before the mainimage in the software so when it repeats, it repeats white but would like to resolve this issue.

image.jpg

This image should be 4 diagonal lines to show the issue.
As you can see hatched boxes have appeared as it repeats the image.
 
Top