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Need Help Is Graphitek still in business?

Discussion in 'General Chit-Chat' started by Ernie Shipman, Jan 12, 2018.

  1. Ernie Shipman

    Ernie Shipman New Member

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    Feb 27, 2017
    New Hampshire
    Is Graphitek still in business? We have been using them for 27 years. I sent 2 orders @ 3 weeks ago. Followed up with 3 emails. Made 5 calls in the 800 # this week - we finally determined we were talking to an off site answer service. No response via phone or email! Anyone know anything?
     
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  2. premiercolour

    premiercolour Very Active Member

    Good morning,

    If you are referring to Graphtec; yes they are. We are a dealer for Graphtec and can order any parts for you. The new FC8600 series is so far the best cutter.

    CUTTING PLOTTERS, VINYL CUTTERS

    Premier Colour, Inc
     
  3. geb

    geb Premium Subscriber

    1,829
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    38
    Apr 23, 2003
    Adirondacks
    No, they were referring to Graphitek located on the NY/Vermont border.
     
  4. Ernie Shipman

    Ernie Shipman New Member

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    Feb 27, 2017
    New Hampshire
    Correct - the company in upstate NY... I also tried their website - contact portal & just an automated response saying they would get back to me. That was on Thursday and still nothing... I guess i will be looking elsewhere!
     
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