Machine Cutting Sideways????

Hello,

Just picked up a GX-24 a few days ago and have been cutting using CutStudio. I have been cutting using cut pieces of vinyl anything from strips, to 24"x36" pieces and allowing the machine to scan in the material size. I then go into the software and import the size from the cutter.

Now in the software it shows a marked origin point on the page and shows a picture of the cutter and page and how that origin point relates.

BUT

When I put in my cut Job and send it to print it cuts in a different direction then its oriented on the page. the only way I've got it to really work is to scan the piece with the machine and manually input the page size with the hor/vert switched.


Anyone else had this problem or know how to fix it?

thanks

Kevin

 

thanks, I'll give that a try