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Problem HP 54" cutter (rebranded Summa)

Discussion in 'Hewlett Packard' started by David Kinders, Jan 2, 2018.

  1. David Kinders

    David Kinders New Member

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    Jan 2, 2018
    Hingene
    Hello

    My best wishes for 2018!

    Last week they installed our HP 315 Latex print and cut solution at our office.

    The company that carried out the installation had already installed this printer several times with a Summa plotter. This was their first print and cut solution from HP (rebranded Summa plotter)

    But the plotter does not want to recognize the HP barcode (yellow black barcode) and now I have to manually start the job from the computer and pay attention to the orientation of the media.

    The company is going to investigate the problem but it all takes a long time, does someone recognize this problem?

    Thank you in advance and kind regards
    David
     
  2. David Kinders

    David Kinders New Member

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    Jan 2, 2018
    Hingene
    a example of the barcode.
     

    Attached Files:

    • 1.jpg
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  3. Bly

    Bly Very Active Member

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    The barcode we get from Onyx is the one in this pic marked as Postnet.[​IMG]
     
  4. David Kinders

    David Kinders New Member

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    Hingene
    Thanks Bly for your reply

    i am using the HP Flexi print and cut manager. The only option i have is "HP barcode".
     
  5. David Kinders

    David Kinders New Member

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    Hingene
  6. P Wagner

    P Wagner Very Active Member

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    Make sure that the Production Manager is configured to launch the barcode server automatically upon application start. This is a checkbox in the Setup Properties dialog in Production Manager. You can see the status of the barcode server at the bottom of the PM window by first selecting the cutter, then look for the server status at the bottom of the window (see image). SAI PM.JPG SAI Setup Prop.JPG SAI PM.JPG SAI Setup Prop.JPG SAI PM.JPG SAI Setup Prop.JPG
     
    Last edited: Jan 3, 2018
  7. David Kinders

    David Kinders New Member

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    Jan 2, 2018
    Hingene
    i have check this settings and this is ok.

    In HP Cutter control 1.0.0.0
    I see the following settings:
    OPOS_LEVEL 90
    OPOS_GREY 90
    OPOS_BLACK 150

    The firmware is update few days ago. 9985.034

    Thanks!
     
    • Like Like x 1
  8. David Kinders

    David Kinders New Member

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    Hingene
    The error message on the plotter is "unable to sense OPOS barcode, press any key...."
     
  9. David Kinders

    David Kinders New Member

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    Jan 2, 2018
    Hingene
    Problem is solved due the help of Paul Wagner.
    Wrong settings from the tech people, a factory reset fixed it.

    Thanks Paul!
     
    • Like Like x 1
  10. Kentucky Wraps

    Kentucky Wraps Kentucky Wraps

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    Interesting...I thought their Print Cut Solution was paired with Graphtec and not Summa.
     
  11. David Kinders

    David Kinders New Member

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    Jan 2, 2018
    Hingene
    SummaCut D140 i think
     
  12. bannertime

    bannertime "You guys do banners, right?"

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    DFW
    Yeah, a Summa drag knife instead of the tangential. o_O
     
  13. Scott Latimer

    Scott Latimer I love what I am doing now...

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    St Clair Missouri
    Just about to purchase the HP 115 printer and cutter...reviews and other forums seem to like it...adding for garments initially but expanding to signs and posters soon...opinions?? Known issues or work arounds i need to know about...??? thanks in advance...new poster and newbie to the industry...
     
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