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question about media manager onyx production house 7.3.2.14

Discussion in 'RIP Software & Color Management' started by Print Com, Sep 10, 2012.

  1. Print Com

    Print Com New Member

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    Feb 14, 2011
    I am having troubles opening up media manager. everytime I try to open it just gets stuck on loading. It wont stop, left it running last night for about 30 min. does anybody know why it wont open up..


    thanks in advance
     
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  2. Freese

    Freese Member

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    Jan 12, 2011
    Uninstall than reinstall?
     
  3. Integrity Color

    Integrity Color New Member

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    Sep 11, 2012
    What operating system? If it's Windows 7, that version of Onyx isn't completely compatible.

    If you're not on Windows 7, check your processes for Windows Task Manager and ensure you don't have multiple "mediamanager.exe" processes running. Even if you don't, end any that are running and try opening again.

    If neither of the above apply, your install is probably corrupted.
     
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