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Replacemnet Parts Distributor?

Discussion in 'Newbie Forum' started by BrokenArrow, May 31, 2012.

  1. BrokenArrow

    BrokenArrow New Member

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    May 22, 2012
    The warranty's on my Printers have expired. Is it better/cheaper to order parts directly from the manufacturer or through the company i had the warranty with(Nazdar/Sawgrass)? I am looking for mimaki (jv5-320)(jv33)and Roland soljet(Aqueous and solvent) Replacements. Thanks for the help in advance
     
  2. ChicagoGraphics

    ChicagoGraphics Major Contributor

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    Then go buy your parts from Nazdar/Sawgrass

    Welcome to signs 101
     
  3. CS-SignSupply-TT

    CS-SignSupply-TT Very Active Member

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    May 31, 2011
    DEALER vs. SELF

    WELCOME from HOT!lanta! Because you are on signs101, probably you are willing to "...dive under the hood(s)...", get your hands dirty, and perform the work yourself. That being said, sometimes you have to get OEM parts. Therefore, I suggest maintaining the best relationship possible with your Dealer. By the way, who's 3rd party inks are you using?
     
  4. BrokenArrow

    BrokenArrow New Member

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    May 22, 2012
    I am using sawgrass sublime ink and eco sol purchased from nazdar. And yes my hands are dirty. So if i order parts should i purchase them from MIMAKI or Sawgrass who sold us the machine (we still have a warranty on our ink systems through sawgrass). I know sawgrass is going to order the part from Mimaki and send it to us. I assume that it would just be best to cut out the middle man, no?
     
  5. CS-SignSupply-TT

    CS-SignSupply-TT Very Active Member

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    Dealer relationships

    If your issue is with the ink delivery systems, contact SAWGRASS
     
  6. Robert M

    Robert M Very Active Member

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    Roland & Mimaki Parts

    We would welcome to chance to supply you parts for those printers. Check out our site at www.solventinkjet.com
    If the part is not on the site we can order it in for you.
    And feel free to discuss your machine issues with one of our techs
    800-328-1306
     
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