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Need Help Roland sp300 black ink issue

Discussion in 'Roland' started by SKINZ, Jan 11, 2017.

  1. SKINZ

    SKINZ New Member

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    Jan 11, 2017
    hello ,

    Images included of test print & image of as follows

    first A c=100 , m=100 , y=100 , k=100
    2nd A c=0 , m=100 , y=0 , k=0
    3rd A c=0 , m=0 , y=100 , k=0
    4th A c=0 , m=0 , y=0 , k=100
    5th A c=100 , m=0 , y=0 , k=0

    Colours printed perfectly , just having this issue with black !
    is this the black side of the print head gone bad an in need of replacing ? or possibly something else.
    print test.jpg sp300 converted to V.jpg

    Any advice would be welcome
    thanks
     
  2. metrographics

    metrographics New Member

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    Dec 30, 2016
    minneapolis
    Your black head test print looks pretty bad... When is the last time you did a manual clean?

    I would try doing a manual clean, replace your wipers if they need it, then run a medium clean and see if any of that clears up. Your magenta is misfiring in a couple spots as well.

    -MetroGraphics
     
  3. SKINZ

    SKINZ New Member

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    Jan 11, 2017
    Hello,

    Black is bad yes , wipers etc all new..its really odd as ive gone from printing a superb print to this literally overnight. ive had no period of time where ive noticed degradation.
     
  4. metrographics

    metrographics New Member

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    Dec 30, 2016
    minneapolis
    It's possible the captop is bad and not circulating the black ink properly and you got some ink built up on the head. I know Roland wouldn't advise you to do this but Ive done it plenty of times. You could take your cleaning swab, soak it with fluid, and carefully hold it on the black head top gently for a few minutes to see if the head clears up at all. Do not rub or brush the head at all!
     
  5. SKINZ

    SKINZ New Member

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    Jan 11, 2017
    thankyou , will give that a try .i have ordered a new head just incase. Its the first time i've had this problem in 3 years of ownership of the old girl.Always maintained and cleaned.(by myself) so a print head isnt that much of a scare. just totally unexpected
     
  6. phototec

    phototec Very Active Member

    3,155
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    May 23, 2008
    Belton
    I agree and have done this a few times with very good results, just remember DO NOT RUB or APPLY VERY MUCH PRESSURE, just a very LIGHT TOUCH so the cleaning solvent can soak up into the head.
     
  7. player

    player Major Contributor

    4,477
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    Apr 24, 2006
    Toronto
    New caps. Especially since it just appeared.
     
  8. Roland Product Support

    Roland Product Support Member

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    Jun 30, 2014
    Irvine, CA

    Hey Skinz,

    Be sure to let all of us know how this all works out (if the new caps and possible new head resolves the issue).

    Ultimately, if the issue continues, it our recommendation to contact your authorized Roland dealer and they'll get the printer running well (just an idea).

    Take care,
    Roland Tech Support
    rn
     
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