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Roland SP300V HTV Wash Issue

Mellie

New Member
First Post! Yay!

I'm using a Roland SP300V with Versaworks (updated recently). Several customers have come to me lately that their heat transfer vinyls are looking scratched up when washed. In the last couple of months, due to the upcoming holidays, I've sold hundreds so I was skeptical that it was only a couple of customers. Same ink and ICC profile but paper roll may have changed. Using Siser Colorprint Easy. Long story short, I pressed one myself, waited 24 hours, washed and it looked crappy....all scratched up looking. Changed the ICC profile to TTRH and it still did it but not as bad. Heat settings at 35 and 45. Any ideas...ink?
 
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