Need Help Roland Xr640 print problem

[Aleks]

Hi,

I come from France and my English is poor, sorry...

I bought my xr640 in 2012 and worked well but today i had my first big trouble...

My white didn’t work since a long time around 2014. And today i saw a bad printing render like sometimes it’s happen when the heads are dirty.
So I started manual cleaning and then I saw lot of white ink everywhere around the head B and captop...

I will try to upload picture, i’m Currently with my phone.

EDIT PICTURES :

I try to blew in a pipe, I thought they was obstruct but ink circulated correctly...

I don’t know what to do now !

Thanks you

 

[SignMeUpGraphics]

Ruptured white damper is my guess.

 

[Aleks]

Ruptured white damper is my guess.

Thanks for answer. Do you think it’s hard to change by myself ?
This problem with damper can damage the head ??

I try to have a better view from the top of the 2 head and I see some whit ink right side around head B

 

[Aleks]

Up: now i have blocked the white ink I tightened the pipe but now with my test print head B didn't print... i have nothing just head A... i don't know what to do

 

[papabud]

order a new damper. replace it

 

[SignMeUpGraphics]

We had a damper rupture a while back (metallic) on our old VS-540 and the ink ended up on the circuit board of the head and killed it.
There might be a chance that this has happened to you, as it looks like the exact same problem with ink everywhere. I hope not though, as replacement was very expensive.
Not sure if you can replace a damper yourself. We had too many things go wrong at once, Roland came and sorted it all out for us so we could get back to work straight away.

 

[premiercolour]

Turn off the machine. Unplug the power cord. You don’t want any ink to leak onto any of the boards. Call a tech for service as soon as possible. Do not attempt to repair by your own. We’ve seen printers got worst, a lot worst. Contact Roland headquarter for repair dealers in your area.


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