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Service call message?

Discussion in 'Roland' started by Colin, Jun 20, 2012.

  1. Colin

    Colin Major Contributor

    4,497
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    Sep 16, 2004
    Earth
    I came into my shop this morning to find my SP540i beeping, and with a "Service Call 0008" message on the display.

    (I had turned the machine off at the end of the day yesterday).

    Anyone know what this is?
     
  2. Colin

    Colin Major Contributor

    4,497
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    Sep 16, 2004
    Earth
  3. CS-SignSupply

    CS-SignSupply Very Active Member

    Give me a call if you have time. 678-735-3200.
     
  4. CS-SignSupply

    CS-SignSupply Very Active Member

    the google search is for a MOTOR ERROR, not a SERVICE CALL

    Service Call 0008 relates to mainboard and servo board not communicating properly.
     
  5. Colin

    Colin Major Contributor

    4,497
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    Earth
    Thanks. I turned it off, and on again, and did a test print and it's working ok.

    My rep just happens to be dropping by this morning as he's in the area! Will report back as to the outcome.
     
  6. Colin

    Colin Major Contributor

    4,497
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    Earth
    Another race-pace full day. The rep said that there didn't appear to be anything wrong (that code), and that often just turning it off and then on again will resolve it.

    He directed me to the Roland site for a firmware update for the printer, which may have been the problem - a disconnect between the existing firmware and my up-to-date VersaWorks. Dana?

    I did another 4' x 20' banner print today and it went ok, so......phew!
     
  7. GAC05

    GAC05 Major Contributor

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    Dec 27, 2005
    Guam USA
    Maybe it was lonely and wanted to hook up with other single Rolands....
     
  8. Colin

    Colin Major Contributor

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    Earth
    Well, it is hooked up via ethernet cable after all....
     
  9. GAC05

    GAC05 Major Contributor

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    Guam USA
    What did you do to resolve the pinch roller tracks in the banners?
    I get them once in a while on banners with the 1304 even though it has rollers all the way across the print area. They show up at the 2 joints in the lower grit roller.

    wayne k
    guam usa
     
  10. Colin

    Colin Major Contributor

    4,497
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    Sep 16, 2004
    Earth
    No resolution. You'd think that by 2012 these sorts of things would have been ironed out.

    Grrrr

    "We can put a man on the moon....."
     
  11. Speedsterbeast

    Speedsterbeast Active Member

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    Feb 1, 2010
    Thunder Bay
    Mine did the same thing twice last week. I heard a click sound when it was cleaning on warm up and I got the Service Call message. Turned it off again and it worked fine both times.
     
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