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Dave,
Aaron here. I want to thank you on this forum for everything you did to correct the issues we had. Since resolving the issue 3 moths ago I must say that we are very pleased with the printer and its performance. The machine has been printing flawlessly.
Aaron
Guys, Sorry that I have not posted in some time. I know some of you were waiting patiently to hear what happened with the meeting we had with Dave. I was out of the office for a couple of days and when I got back I was swamped with catching up on my work load.
On August 10th Dave came by to...
Ryan, Thanks for your post. I am glad to hear that someone in situation found a way out. You mind me asking which printer you are running now? How long have you been running it problem free? Did Dave give you a hard time with the resolution? Just asking so that I know what I will be up...
Sean, you have no idea how much financial stress this whole shenanigans has caused us. If i had to estimate a conservative number would be $100-130k of actual losses, in the past year. My losses are more than the value of the machine. With the machine being down about 25+% of the time our...
Gino, Thanks. I know a few days wont hurt. However I do expect Dave to send me something today. The reason I expect it is since in the past CET has ignored our requests to wrap up this problem. Now that they finally came down to us and and agreed that the machine is not what it is supposed to be...
Well... As of yet we have not received a proposal. On Wednesday (the day we were supposed to get it) Dave asked if he can send it on Friday (Today) instead since he said he had kinks to work out. I dont know what to think about it, since in my mind the options are pretty simple.... Lets hope he...
I think canvas stretcher bars are a good idea as well. Another option is SignComp http://www.signcomp.com/cms-assets/documents/106339-316075.franchise-flyer-12-17-12-digital-file they make profiles for frames that are pretty simple and straight forward.
Guys, Dave Cich was here today. We had a very pleasant conversation. He told us by Wednesday/Thursday of next week (August 14th/15th) He will send us a proposal of some sort of a solution. I hope it will be a positive proposal that will address all of our concerns. I do not want to comment on...
Thanks, guys. Just an update. The CET tech is still here (day 4). Will give an update if the issue gets figured out. Dave is scheduled to be here Friday morning, I will let you all know what ends up happening with the meeting.
Dave, at no point did I ever say that you were the one that chose to ship it on a flatbed. What i did say is that I was not asked how it should be shipped. Read my post. As Coloradosigns said, it seems the dealer was the one that made that decision. Regardless of how the printer was shipped and...
10sacer, before making assumptions get the facts. I got it... You are very pleased with you cet. However even Carrie Bowen, ice, and Dave chich were all shocked when they found out it was shipped on an open bed truck.... I have documented emails proving that. Why they did not ask us prior? Don't...
I want to make something clear. I started this thread to see if there are any other companies out there with similar issues to ours, simply since i was wondering if these issues will be gone one day or if i am looking at a larger issue with these printers that will be ongoing. I was not...
Dave, i am surprised you are playing stupid and acting as if the issues only started 4 weeks ago. You are well aware of the fact that this is going on for months, issue after issue. As a matter of fact the printer had problems since the day we got it.
10ascer to answer your question the...
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