Recent content by Atomik

Thank you for the input, I taught I was the only one with the pull back printing issues, I'll try to call the rep tomorrow to see if they would license an older version of RasterLink instead of the 7

For some reason the second white layer was not printing in the 5 layers plus cut… so I had to opt for the retract option. Nevertheless the retract option should not offset by 1/8" (all pinch rollers are down at medium pressure and it’s only a 8" sticker)

We just installed it last week and our technician cannot help !!! When printing 5 layers with a diecut and using the function in Rasterlink7 to retract after the first 2 layers, the following 3 layers are off by 1/8", we reprinted at 50% of the size just to test, and still 1/8" off. I have...

We received the new computer today and are installing tomorrow, it’s to run a Roland rf640 2x CMYK, do I need to add the drivers for the printer or they are in the main setup library ?

Thank you so so much, that is greatly appreciated, we'll be installing it on Tuesday when my tech comes. if I can repay this favor in any way, please don't hesitate: sam@atomikdesigns.com

Hi, our old computer just crashed, we have the dongle but need the installer for the Production House and not the postershop please. Version 12 or 12.05 but no later as it would unfortunately not work !!! thank you in advance for any assistance in our desperate situation.

Hi, the machine never sat without use, we printed a full roll almost every day, now with it's hadicap, we only use it for the short runs... you mention to change the lines, are you refering to the ink lines?? if so, there is no mention on any site or in the manuel of such a change needed...

The machine is as clean as when it was installed, and the fans are working perfectly, we have a laser temperature reader... and inside temperature is accurate and constant...

Same major problem with the L26500 for the last year !!! We have been struggling for over a year with this problem, it's a frequent issue from what I am seeing on the web, but HP has not acknowledge the problem with this machine... because most on them out there are running fine. The problem I...