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I feel your pain. I'm all in on paying for shipping both ways, but 20% restocking is out of the question. I'm sticking to my DTF for those types of orders. And doing basic lettering on vehicles, with vinyl I can get from my other vendors.
I met with a rep from this company at a show in Orlando. Loved his personality & thrive. I was a newbie and purchased film from my ink supplier. No brainer he saved me money. In all those years I have only purchased thermo film. In many colors. So I order film online. And always click in...
We have been having weird issues with our suite also. We run it on two seats. They either freeze or lag and require a reboot. Now I know it is not us. Checking with my peers.
I am also a authorized ship center for Fedex. I have no problem absorbing the shipping cost. They should provide a min. charge not to exceed a base amount. I have no use for this roll. It's a F'ing shame that I have to pay 20% to send it back.
This should be abolished. I received the wrong color, but I clicked on wrong type of film. So it's a split mistake but I have to still pay 20% on a $388 roll order? Been a client for over 15 years. I'm venting on principal. Cutting ties with them. This is same company having issues with...
It is happening on the roll we last received. We've done so much lately I ordered 25 yds still in the box. Not opening to we can figure it out Yes heat gun shows sporadic heat levels. NO brainier checking that
Recently had a client bring back 5 sweat pants. Pressed logo 7 inches from the top left leg. Vinyl was coming off. We blew out the rest and tried DTF and didn't work either So we screen printed them and worked. We basically figured that individuals sweat had an adverse effect on the...
I accept PO's for starting orders. But payment has to be provided when orders are picked up. I've been in this rodeo for too long. I want skin in the game. I've stopped listening to, office won't pay for 30 days. LMF( Y )O. We work for ourselves. Your payment process, has to be part of...
It depends on the client. Here we tip everyone. Paper delivery guys, Fedex UPS especially the technicians. They will go out of the way to take care of us. This installer you had receiving tips might be for the same reason.
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