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If you're prepared to get a new head, you might as well try to flush this one. That pattern doesn't look like it will recover very well in my experience but worth a shot.

It's odd that it would close without an error message of some sort. When you come in in the morning, is the monitor still on or do you have to wiggle the mouse to wake up the computer? Maybe it's going to sleep or resetting overnight for some reason.

Gotcha. Yeah I believe it displays the temperature while it's heating up but you can also check it in service mode as well. I don't have one to take a screenshot of unfortunately. The tech manual doesn't mention the temp either for some reason. I think you're in the right area for sure. It's...

Head operating temperature is handled by the firmware. When you set up the printer and chose LUS120, it set the temperature automatically. There should be no reason to change it. In fact, the tech manual says to never change it specifically. The machine will also error out if the ambient...

Yup. Multi core support is useful for ripping multiple files at once, but the RIP process for a single file is known as "non-parallelizable."

I've rebuilt them before but it's a big PITA. What kind of ink are you using? These maintenance stations should last a long time. I've seen people go 5+ years on one with just changing the cap top periodically.

The computer hardware shouldn't have anything to do with the printer hardware. You just want to make sure the RIP will work on the computer properly. I have a feeling the CET tech just read off the original machine specs and they were written around gen 9. A newer computer should work fine.

Sounds like maybe your circulation pump for the white is failing and/or the gear that connects the motor and the pump is stripped. It's a fairly common issue for that pump to leak on this model. I wouldn't be surprised if you have a leak as well. You'll want to take a look behind those covers...

If you just have an email of him approving it, you probably have a 50/50 chance of winning. If you have a physical signature, the odds lean in your favor. At the end of the day, the customer wins more often than not because the bank has no incentive to be fair to you. If the bank denies your...

The only difference between a Mutoh and Mimaki DX7 head is that Mimaki adds a memory chip to the head cover. The chip saves the head rank number. If you take the head cover off your current Mimaki head, put it on the Mutoh head, and then input the head rank number manually, it's exactly the same...

I've been in the parts business for about 20 years so can give some insight. As MarkSnelling says, if you want a risk free experience when replacing a head, you buy it from Roland/A Roland Dealer and have a Roland tech install it. It costs more but you're covered 100%. Many people go that route...

You're right for sure. They most certainly have the full resolution file that will print better but either they don't know how to save a print ready file at full resolution or their software only allows them to create PNGs. It's fairly common these days for people to be using a free online...

PNGs are for websites but not uncommon to get from customers who don't know any better. As long as the original design was made at 1:1 scale at 72dpi, it should look fine from normal viewing distances. Also, when in doubt, crop a smaller section from the image and print it. See how it will...

On Mutoh's it's called "Economy." Both lights in the cleaning indicator on the panel need to be on and that indicates it's set to economy.

Shoot me your info and I can add you to our list.

It could be the o-rings for sure. Might as well try them first. Also, check for any clogs in the lines below the cap tops. There's a Y connector that can get clogged sometimes or even the pump tubes. I usually just flush cleaning solution through the lines with a syringe to test and also clean...

The Rockies could use all the help they can get!

There's 2 ways to do it. The easiest way is to create a spot color in Corel named, CutContour, and make your cut line that color. Then save as a PDF and open it directly in Rasterlink. It will pick up the cut line automatically. Other than that, when you click the, Send To Rasterlink, button in...

I would suspect bad primary filters. A lot of people tend to wait until problems occur before replacing them instead of the routine replacement suggested by MImaki. They are supposed to be replaced once per year so if yours are older than that, I would definitely start there. And since you got...

Yes! Technically there is a "secret" service mode but it's the same as prior models. Mimaki hasn't gone down the "special tech login credentials" path yet.