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Just had a sales guy tell us that slotting an SS2 ink cartridge into a Mimaki JV-33 that's using ES3 ink won't cause any problems. I am skeptical, to say the least. True? False? -WI

Any clues? Though it's close, it's not Venus Rising. Thanks.

Halp. Thanks.

So we just fired off some MSDS's to our hazmat guy and he calls back saying that we need to "stabilize" the (new) UV printer's waste ink before he'll come and get it. Ironically, he doesn't seem to know how to do this, just that it has to be done. So we get on the phone with the sales rep that...

I know this font. I've used this font heavily in a few projects a number of years back. I just cannot remember what the #@$%@ it's called.

So our shop opens up into an unheated warehouse. At this time of year, it is lip-chappingly dry in this place. On a related note, I was cleaning off a sheet of PVC for the flatbed the other day, and when I was flipping it over it reached out and bit me from six inches away (seriously) and the...

So I've got this irritating magenta edge on the right side of most everything I print (this picture is rotated 90^ counterclockwise, BTW). Obviously, the magenta is somehow out of alignment. Just to cover the bases, I've done a simple Bi-Dir adjustment (looked fine), a detailed Bi-Dir (also...

Short Version: We need a new plotter. Not interested in any Graphtec, and I'm skeptical about Mimakis. Thanks in advance. Long Version: I have officially lost patience with our Graphtec. After owning the thing for maybe five months it's broken down three times, and we don't even use it that...

Very infrequently, I'll feed a PDF into Rasterlink(v5) and instead of RIPing the PDF normally, I'll get a blank white image. The dimensions are correct, there's just nothing but whitespace where the image is supposed to be. I've had this happen on two different computers that are hooked up to...

All the RIP stations in our shop are basically the same. 32 bit operating systems, 4 gigs of RAM, decent dual core processors. Outside of the odd 30' mural that I've had to feed into a machine at 100dpi, I personally don't notice jobs taking too long to process . In the opinion of anyone...

I've got an FC series Graphtec. I use Cutting Master 2 to run the machine from Illustrator. A lot of what we do with this thing is cutting out large numbers of individual decals, for which we use the Graphtec's XxY repeat feature. This morning, the thing has started to cut jobs in columns...