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Thanks for your reply, we've inspected the head and can't see any visible signs of damage/scratching.
wipers are cleaned every other day, cap and pump have recently been installed by us with OEM parts. Although strangely we don't think the cap is sitting on the head correctly, it seems to be...
Hello
Im having an issue with our JV33, the Magenta head test draw is missing in the middle and running into the cyan next to it.
while printing there is a magenta haze to left (as your looking at the printer) on everything that has Magenta in.
If printed on bidirectional the haze is on both...
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