Recent content by Brian ONeil

As I mentioned before this was my first digital printer that I ever bough. The only other printers I bough before this were desktop printers from Staples. I did a lot of research and this printer was highly rated from what I could tell and and Roland is one of the biggest names in the business...

Gino I don't want a pity party. I just want every one to know about the problems with this specific Roland printer. I am sure they make some great products and that is why they are a leader in the business but on this UV printer LEJ 640-FT they missed the mark. I have plenty of emails from all...

Yes this is the same printer I have. Unfortunately in all my research I never cam across this post. I have reached out to this person directly as well as other people in this thread who say they had the same problem. Many were able to get replacements through their local dealer and move to a...

To be clear the printer is a large flat bed printer, not a roll to roll but the printer was made from the roll to roll printer therefore it has pinch roller error messages all the time. We were using to print essentially wooden coasters one side. I will not name the printer I ended up with s...

Thank you. Roland shows this printer on their website so another unsuspecting person could be getting ready to be suckered in just like me, but hopefully they read this post in time. I have been sent several messages of people who can not share their stories on here because as part of their...

I was not lazy in this process at all. I was new to printing and did not realize that I personally needed to witness the tests on my products being printed that I sent to them to personally verify the speed. I also did not think that a large company like Roland would not tell the truth! Or if I...

For someone who has been in 2 lawsuits over the something similar would think you would be a little more understanding. I have speeds from the CP rep and this is what I will use for evidence.

Look I am not trying to get anyone one to go against policy? The idea is I was told the printer I was buying was perfect for the product I needed to make and at large quantities and without a doubt this piece printer is not right for that application and may just in fact be a piece of equipment...

I understand all this and by no means did we not test before buying but the true production run for our product was done or calculated with the Roland Tech and CP sales person and given to me. I based my decision to buy based on these numbers and this is my mistake. This is the crux of my...

I 100% understand the finance party is not at fault but here is where is gets complicated. I purchased the Roland equipment through a local dealer Central Paper by leasing it through Geneva Capital. My issue with Roland who has done nothing to help. Central Paper does not carry the new printer I...

Just to give everyone an update since posting this I have been contacted by 4 other owners of this same printer who have all been battling Roland with similar problems. I knew I was not alone and there had to be other people in this position. The idea is to get as many together as possible and...

A few notes. CP also sold Mimaki but I think since I called Roland originally and the lead came into CP that way they were reluctant to reccomend a different printer. This Roland UV printer was the first and last printer that CP sold as there were many other problems behind the scenes behind CP...

We did try this for a little bit but our other printer is so much faster and better we could never figure out a product that we could make that made sense.

Gino, I had gone up and seen the printer print and on a single pieces print and on foam core it was impressive. We needed to print high volume of smaller products so they crunched the numbers and gave me a a per piece time. With this info I bought it. A few weeks later when we really tried to...

I was very new to the industry and still am but I did a lot of research and was impressed by what I saw with the Roland. When I spoke to CP they told me they sell other printers than Roland but when I told them the large size of the orders I needed to produce and their sales person as well as...