Recent content by Godfrey

Hi I agree it does look like physical damage, I have inspected the head and cannot see anything. However, On the test print there are four blocks of yellow and black. Only one is affected. I have printed from a file a strip of CMYK from each head separately - see photo - and it prints fine. It...

Hi - I have a problem with my 1638 which just surfaced a day ago. When I do a test print the leading print of one head skips a major part of the black and yellow. Every time I do a head clean the problem is worse. Until now there is almost no black or yellow.. The other colours and the rest of...

I used the syringe connected to the cap top and could draw ink through the head. It looked black but then a mix of colours I guess would look black. I attached the syringe to the ink feed lines and can draw ink through them. The dampers appear to be full. When I changed the dampers I checked for...

When we do a clean or an ink fill there is lots of ink in the waste bottle. We had not clicked the damper holding clip down properly at first but we have since fixed and done ink fill and numerous head clean. We have the Black and magenta working again after replacing the waste pump. But no sign...

Hi I Have a VS540 which has been working well. Halfway through a job it dropped the cyan ink completely - absolutely nothing. I suspected the dampers as everything else was working. I replaced the dampers and when I fired up I had all colours back again. The following day I had lost cyan, lt mag...