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Well we had to have them out several times because the initial setup was incorrect, and the company we purchased it from went belly up leaving us with no choice but to call in someone else. So, we had to pay for several service calls (technicians came from several states away). But mainly I...
Sorry, I never saw a notice that you replied. I don't remember the ink I started with, but i switched to what Coldesi recommended because we brought one of their technicians out to help get the machine running. I also switched to the RIP they wrote for the machine, which was better than the one...
I hope you have better luck than I had. We had the machine for almost 2 years and I spent twice as much time working on it as I did printing, and that's not an exaggeration. I replaced the heads numerous times as I simply couldn't keep them from clogging. Every Monday morning was an adventure...
I haven't seen teal either. We always print it if necessary. We also use Weld On #2007 and a syringe for gluing pvc, but you can use regular pvc cement from the hardware store as mentioned. Whichever way you go be sure to test it as the glue may dissolve the paint or glue. We usually leave the...
This is what you need to do. It's a long (too long) video but hopefully you can skip through some of it. You can then set your Pantone color to the cmyk formula you want and as long as you name it the same way every time in your design file it will work.
Are you sure you're using a profile that has white built in? I'm not familiar with gamma print, but in Onyx Thrive look in the color correction tab and see if it shows a spot color. If it only shows CMYK the profile does not include white.
Yes, it's most likely static electricity. Be sure you have enough humidity in the room... I need at least 35%. After flushing the print head, try wiping down the acrylic with a plastic polish. I use Novus 1 and it works well. First you will need to test it because depending on the ink you use it...
Thanks. Yeah, I tried that yesterday and it simply would not work. Tried again this morning and it worked fine...go figure. Anyway thanks for the help. We are adding Affinity because more than 2 people can use it at a time (without multiple licenses), and people at the order desk can view and...
Do you know how to get the overprint function to work? I need to add a spot color for printing white, and in Illustrator you simply check overprint, and then in Onyx it recognizes the spot as white (under or over). In Affinity I have been unable to get it to work. Even when I follow the...
I just downloaded the trial version and I don't know how to add my icc profiles. The drop down menu only has a few. Is this because it's a trial version?
You will most likely need to do that in the design file. Create the oval as a spot color; in Onyx it should be called Spot 1, I don't know rasterlink. In Onyx the RIP will recognize Spot 1 as white since the profile is created that way. Find out what your RIP wants the white to be named. In...
Can someone tell me how to export to pdf and save the grouped elements? Every pdf I get has them ungrouped when opening either in Illustrator or Corel. I've tried to do it myself and they will not stay grouped. Makes it tough when you have multiple colors that are very close when looking at them...
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