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Thanks Dale D, I am currently using .tiff as a work around but I have also used .PDF like you suggested and it does work. However, I don't know if "print and cut" will work in those formats like .eps will. I haven't tried yet.
I am having the same issue as you are, Falcon. Have you come up with a solution? I have two computers and one worked until last week but the other was having the same issues as yours. I tried all the same fixes as you as well, including restoring Windows back to the beginning.
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