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Yeah - I noticed that was a firmware upgrade feature. I'm not sure. I'd like to have it anyhow just to have it. But, perhaps I could change my rip software if I can find that, the HP original software that came with the print/cut solutions. Otherwise... I have no earthly idea what to do, I've...

I am going to attempt to do this... printed out the sheet, found the .plt file. HP Cutter control software won't let me use (it's grayed out) its function to send the plt file to the cutter, so I'll try it with Flexi. This printout doesn't include a barcode so I presume it's a manual alignment...

I am closing this thread out (on my behalf) as I'm looking to another area as the problem. The root cause of my issue appears to live in the cutter. I upgraded the firmware to md9985_039 before all this happened and that may be an issue so I am now going to look for a previous version of the...

Looking to roll back my firmware on HP Basic 54 Cutter md9985_039 is the newest file available on the HP website, which I have upgraded to, but I think it is causing a problem. Looking to get md9985_034 or md9985_035

I printed a new print/cut with larger registration marks (Flexi allows up to ~0.39 inches), and they came out the same as the minimum size setting!! I have a service call with Moe tomorrow to basically reset my software (which I'm not terribly hopeful of). I also explained the other issues with...

Media and OPOS Recals completed, came out very similar to earlier values. Same exact behavior... I even witnessed it pull from Flexi the cut job that was holding after it read the barcode. Then on the the first mark and fail. I checked the machine alignment mode before I started to ensure it...

So I might have found an issue... When you look through the menu on the cutter, Alignment mode is set as OPOS Barcode... but if you look at the mode in HP Cutter Control, it shows it is set to OPOS XY. I think if it is in OPOS XY - it would trigger the unit to start looking for marks and...

Did cleanings and recals, same exact behavior. Per the video, just after it reads the code and then goes to read the first mark... it basically can't. But I know it can read the barcode correctly. SO I have the failure down to just one misbehavior. - It can read a barcode properly (the number...

Indeed you did. N00b here, some specifics lost in translation about "below" relative to the print.... So - barcode server is running and displays what cutter displays. In current operation here is the trouble... I load the machine with the printed job, with the cut job sitting in HOLD on the...

Partial Victory - Root Cause, Human Error. Other than the actual settings and parameters as discussed in this thread that needed preening - I was not setting the tool head in the right place to read the barcode. When I did this, it read the barcode with no issues and displayed a large number...

- I have not been using any laminated material in these efforts - Server in Flexi is on and is displaying the same fail messages as the cutter is saying, so they are communicating. I have been loading in a print and have been trying to just get the machine to read the barcode locally (not...

Thank you. SO - Yes it is a Basic and NOT a plus and everything is set correctly in flexi. - The cutter setting was set to yellow, I changed it to black - reset the OPOS values to bare Oracal and used that same substrate I kept getting errors. Mostly it was "Unable to sense OPOS...

Flexi Subscription Service HP 115 Latex Printer (fw most recent) with Basic 54 Cutter (firmware updated to 39, most recent) - The OPOS sensor cannot read HP barcode. - Flexi isn't printing the HP barcode as is shows in Print Preview. Flexi (in the preview window) shows the barcodes with one...